Prepaid Data services

Prepaid Data services lets you read and send emails and access the Internet using your phone while traveling.

Benefits

GPRS data is available in 90 countries
3G data is available in 37 countries
Rates start from $2.50 per MB (or 24.4c per 100kb)
It is prepaid, so no large unexpected bills when you return home!
No contracts, no credit checks and no monthly fees
Works with all handsets, except Blackberry email.

Prepaid Data services are available with the following services:

Coverage of GPRS data :: Coverage of 3G data :: Phone compatibility :: Upload and download speeds :: Phone configuration :: Rates

Coverage of GPRS Data

Prepaid GPRS Data is available in 90 countries (including Caribbean, Europe, and much of Asia Pacific and South America). View coverage

Tip 1: In order to access Prepaid GPRS Data you may need to select a different network from the network on which you make and receive calls. Please refer to the coverage list for the provider you will need to select.

Tip 2: In order to access Prepaid Data in the United States and Canada, you need to enter 1 followed by the PIN when turning on your phone. When using data in the United States and Canada you won’t be able to make calls; to make calls you will have to turn the phone off, then on and enter 2 followed by the PIN.

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Coverage of 3G Data

Prepaid 3G data is available 37 countries. In order to access pre-paid 3G data, you must have a 3G phone and you must select the applicable 3G network operator for the country you are in.

Tip: 3G is a relatively new standard, and in general is only available in major cities.

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Rates

Rates are based on kilobytes of data used, and start from $2.5 per MB for the United Kingdom and Ireland. The minimum charge is for 100kb and usage is charged in increments of 10kb.

Key countries	Rates (US$ per MB)
Austria, France, Greece, Ireland, Netherlands, Spain, Switzerland, United Kingdom	2.5
Germany, Indonesia, Italy, Mexico, South Africa, Sweden	10
Canada, Caribbean, Malaysia, Peru, Philippines, Singapore, United States	15
Brazil, Hong Kong, India, Israel, Norway, Turkey	20
China, Egypt, Japan, South Korea, Thailand	25
Australia, Chile	30

Sending a photo via email or MMS using phone with a VGA camera will use 100kb of data in many cases and will cost approximately 25c in United Kingdom, $1.00 in Italy, $1.50 in United States, and $2.50 in Japan.

View rates for all countries

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Phone compatibility

WAP and Internet access, email, instant messaging, and MMS are features of many phones, but not all. Prepaid data is required to enable these features if they are available on your phone. Please check which features are supported by your phone.

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Upload and download speeds

The majority of GPRS phones can download data at speeds of up to 24kbps (kilobytes per second), and upload data at speeds of up to 14 kbps.

3G speeds vary by handset, but are generally significantly faster than GPRS. If you wish to use your phone for accessing the internet and responding to email, we recommend purchasing a 3G phone.

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Phone configuration

Your phone must be configured to work with our Prepaid Data service.

This involves setting the Access Point Name (APN) to 'mobiledata'.

Please follow the instructions below to setup GPRS data for the following handset brands. If you have any problems, please consult your handset’s user guide or contact Customer Service.

iPhone

Tap 'Settings'.
Tap 'General'
Tap 'Network'.
Tap 'EDGE'.
Select 'Profile 4'.
Enter the APN as 'mobiledata'. Leave the username/password fields blank.
Launch Browser.

LG phones

Menu.
Select 'Internet'.
Select 'Profiles'.
Select 'Options'.
Select 'Add New'.
Enter a name, eg 'Internet' and select 'Ok'.
In the profiles main menu, select 'Options.
Select 'Settings'.
Enter a valid homepage: http://www.google.com/
Select 'Bearer' and choose 'GPRS'.
Select 'GPRS Settings'.
Select 'APN' and enter 'mobiledata'.
Return to the 'Internet' main menu and select 'Home'.
*This will launch the web browser.

Motorola Phones

Select 'Menu'.
Select 'Web Access'.
Select 'Web Sessions'.
Select 'New Entry'.
Enter a valid homepage: http://www.google.com/
Enter GPRS APN as 'mobiledata'.
Select 'Launch'.

Nokia phones

Select 'Menu'.
Select 'Settings'.
Select 'Configuration'.
Select 'Personal Configuration Settings'.
Enter a new Access Point.
Select 'Data Bearer' and choose 'Packet Data'.
Select 'Packet Data Access Point'.
Enter APN as 'mobiledata'.
Exit to main screen.
Select 'Menu'.
Select 'Web'.
Select 'Go to address'.
Enter a valid homepage: http://www.google.com/

Samsung phones

Select 'Menu'.
Select 'Settings'.
Select 'Browser Settings'.
Select 'Profile Settings'.
Select a spare Profile.
Enter a profile name, eg 'Internet'.
Enter a valid homepage: http://www.google.com/
Make sure the Bearer is set to 'GPRS only'.
Enter APN as 'mobiledata'.
In options select 'Save'.
In the Profile settings, select 'Save'.
Return to the 'Internet' main menu and select 'Browser'.
Select 'Home'.
*This will launch the web browser.

Sony Ericsson phones

Select 'Menu'.
Select 'Settings'.
Select 'Connectivity'.
Select 'Data Communication'.
Select 'Data Accounts'.
Select 'New Account'.
Select 'GPRS Data'.
Enter an account name like 'data'.
Enter APN as 'mobiledata'.
Select 'Save'.

Blackberry phones

Post paid data for Blackberry email is available for Corporate customers - please contact Customer Service for more information.

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Setting up email

View user guide for full instructions (52kb PDF)

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Setting up MMS

To setup MMS for your handset, please consult a user guide for your handset brand from the list below.

Please note: Currently you can only send MMS messages to your Travel Journal, sending MMS messages to other mobile phones is not supported.

View user guide for the iPhone (102kb PDF)

View user guide for Motorola phones (110kb PDF)

View user guide for Nokia phones (110kb PDF)

View user guide for Siemens phones (108kb PDF)

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